Version: 01
Date: 07/10/2024
Our aim is, with the support of the excellent training and expertise of our personnel, to provide our services reliably and promptly in the following areas:
Manufacturing, packaging and trading of paper cores and angles, production of cardboard sheets, roll cutting and sheet cutting
We believe that the quality, reliability and validity of our services are what determine and ensure high levels of satisfaction for those who use our services. Therefore, we consider quality to be a fundamental concern and responsibility. We are committed to continuously improving the quality of both our services and processes, as well as the Quality Management System itself.
Our aim is to develop, implement and continuously improve a Quality Management System in accordance with the requirements of the International Standard ISO 9001:2015, which serves our needs. We intend to maintain, develop and improve the Management System on an ongoing basis, with the main objectives of continuously ensuring quality, increasing the reliability of our services, continuously ensuring the availability of the required resources, increasing our effectiveness and, finally, providing services that meet both the specified requirements of interested parties and the relevant legislative and regulatory requirements.
To achieve this:
▪ We will continuously improve our existing mechanisms and processes, enriching them with new, modern and innovative practices in our field, making use of our knowledge and experience.
▪ We will ensure that our policy is available to every interested party and will communicate our commitment to achieving high levels of quality in the services provided and to continuous improvement.
▪ We will always take quality issues into consideration in every new activity and service we undertake.
▪ We will monitor our processes and implement the necessary corrective actions, whenever and wherever required, in order to resolve problems and eliminate mistakes and errors.
▪ We will always operate within a framework of mutual respect, trust, constructive cooperation and good communication among all of us, because:
Quality is everyone’s responsibility
For the successful fulfillment of this mission, we are committed to:
- The Management of TECHNIKI EPEXERGASIA CHARTOU S.A. contributing to ensuring the means and resources that promote quality in every activity.
- Management and personnel actively participating in the continuous improvement of the quality of services.
- Every employee and associate understanding the important role that their own work plays in the quality of the services provided and following the established procedures with the objective of improving both themselves and the company.
The Management
Date:
07/10/2024
